Platform for training, performance, compliance and engagement with 40,000 users around the globe

Our team designed and developed the core product of e-learning platform for Comcast’s employees. The system includes two major user modules: for administrators and for learners.
The biggest challenge in customizing system to client’s needs was to face the problem of weak Internet connection. The Comcast’s structure consists of a few dozen business units with their own local NASes (Network Attached Storage) and weak Internet connection between them and our cloud service (AWS). Our goal was to find a way to synchronize our courses (mainly videos, SCORMs and other large files) despite slow Internet connection, and be able to serve them from local NASes (not from AWS) and make them accessible for 40,000 users around the globe. Additionally, significant customizations were needed to reflect the complex structure of the enterprise, as well as recognize every client’s business unit when corresponding users launch the app.

The system includes two major modules – one of them devoted to administrators (create and manage courses, add/remove students, assign and check tasks, collect statistics etc.) and the other module for learners (browse available courses, get notifications about due mandatory courses, undertake courses, pass tests and quizzes, track progress etc.). Our client needed also solution to minimize the external Internet connection usage in the areas which suffer from low Internet quality, and simultaneously enhance the performance of the application for them.

NeuroSYS’ team created a platform which helps companies optimise and easily scale up processes connected with onboarding, staff training, compliance, employee engagement, appraisal etc. The product successfully was adopted as the internal LMS by a Comcast – major global telecom company (with around 40,000 users).
For the client using local NASes, we developed NAS Drive – an application that synchronizes contents from local NASes with Create LMS AWS on a daily basis. The solution required a lot of custom DevOps work, but eventually allows learners to go through their courses smoothly even in the areas with weak Internet connection. After successful cooperation, other business units of Comcast decided to run next implementations of NeuroSYS’ solution.